Selecting a home care provider for an aging parent is one of the most important decisions you’ll make. With so many options, how do you ensure you’re choosing quality, compassionate care?
This guide covers:
✔ Red flags to avoid
✔ Must-ask questions
✔ How to verify credentials
✔ Cost considerations
Step 1: Determine the Level of Care Needed
Before researching agencies, assess your loved one’s needs:
- Medical care (wound care, injections, physical therapy)
- Non-medical care (bathing, meal prep, companionship)
- Specialized care (dementia, Parkinson’s, post-surgery recovery)
Step 2: Research Home Care Agencies
Not all providers are equal. Look for:
✅ Licensing & Accreditation
- Is the agency licensed by the state?
- Are caregivers bonded and insured?
✅ Caregiver Screening Process
- Background checks (criminal, driving, abuse registry)
- Caregiver training (CPR, dementia care, emergency protocols)
✅ Customized Care Plans
- Does the agency adjust care as needs change?
- Are family members included in care planning?
Step 3: Compare Costs & Payment Options
- Hourly rates (25–25–35/hour for non-medical care)
- Live-in care (250–250–350/day)
- Insurance coverage (Medicare, long-term care insurance)
Step 4: Interview Potential Providers
Ask these key questions:
- “What’s your caregiver turnover rate?” (High turnover = inconsistent care)
- “How do you handle emergencies?” (24/7 availability?)
- “Can we meet the caregiver beforehand?” (Personality fit matters)